From an Ascend Account
To pay your loan, credit card or mortgage from an Ascend account.
Open Digital Banking
Payments
From Another Bank or Credit Union
Pay your Ascend loan or credit card from an external source.
Make a Payment- What loan accounts are eligible for external payments?
Agricultural, auto, certificate secured, credit card, line of credit, recreational vehicle, share secured, Home Equity Line of Credit (HELOC), and personal loans.
- What card payment options are available to use the external payments tool?
Payments may be made using a Visa, Mastercard, or Discover debit card. Credit card payments are not accepted. Ascend debit cards are not eligible for this service.
- Can I set up recurring or automatic payments?
Yes. Select the register option and create an account. You can then complete the steps to setup recurring, automatic payments.
- Do I have to register to make a loan payment?
No. Just choose the “Express Pay” option and follow the steps to complete a one-time payment.
- Can I use the external payments portal to pay my mortgage?
No. At this time, mortgage payments are not available using this tool.
- Is there a fee for using the external payments portal?
A $4.95 fee is charged for debit card and one-time ACH payments made from any financial institution other than Ascend. Payments made from another bank or credit union via phone call to our contact center incur a $10 fee.
- What are the maximum number of payments per month?
Members are limited to six payment transactions per account each month.
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