From an Ascend Account
To pay your loan, credit card or mortgage from an Ascend Account just sign in to digital banking and choose the appropriate menu.
Sign In to Digital Banking
Payments
From Another Bank or Credit Union
Pay your Ascend loan or credit card from an external source.
- What loan accounts are eligible for external payments?
Agricultural, auto, certificate secured, credit card*, line of credit, recreational vehicle, share secured, and personal loans.
*Credit card payments via an external source are temporarily unavailable.
- What card payment options are available to use the external payments tool?
Payments may be made using a Visa debit card, Mastercard credit or debit card, or Discover credit or debit card.
Visa credit card payments are not accepted due to Visa rules regarding using credit to pay debt. - Can I set up recurring or automatic payments?
Yes. Select the register option and create an account. You can then complete the steps to setup recurring, automatic payments.
- Will my Ascend online banking login and password work for external payments?
No. You will need to create a new login and password apart from your Ascend online banking login and password.
- Do I have to register to make a loan payment?
No. Just choose the “Express Pay” option and follow the steps to complete a one-time payment.
- Can I use the external payments portal to pay my mortgage?
No. At this time, mortgage payments are not available using this tool.
- Is there a fee for using the external payments portal?
There is no fee for members using the portal via ascend.org to make loan or credit card payments. Payments made via phone call to our contact center will still incur a $10 fee.
- What are the maximum number of payments per month?
Members are limited to six payment transactions per account each month.
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