Privacy Policy

Ascend Federal Credit Union is committed to providing you with financial products and services that meet your needs and assist you in reaching your financial goals. We are equally committed to protecting your privacy. You can be confident that our members’ financial privacy is a priority of this credit union.

Reasons we can share your personal information:

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
Does Ascend share? Yes
Can you limit this sharing? No

For our marketing purposes — to offer our products and services to you.
Does Ascend share? Yes
Can you limit this sharing? No

For joint marketing with other financial companies
Does Ascend share? Yes
Can you limit this sharing? Yes

For our affiliates’ everyday business purposes — information about your transactions and experiences.
Does Ascend share? No
Can you limit this sharing? We do not share.

For our affiliates’ everyday business purposes — information about your creditworthiness.
Does Ascend share? No
Can you limit this sharing? We do not share.

For non-affiliates to market to you.
Does Ascend share? Yes
Can you limit this sharing? Yes

All above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Who We Are

Ascend Federal Credit Union

What We Do

How does Ascend protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Ascend regularly tests and assesses its information security measures, systematically trains employees, and adopts upgrades and enhancements as necessary to protect your information.

How does Ascend collect my personal information?
We collect your personal information, for example, when you:

• Open an account or deposit money
• Pay your bills or apply for a loan
• Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. We collect your device’s location information if you use our mobile applications and allow it.(2)

Why can’t I limit all sharing?
Federal law gives you the right to limit only:

• Sharing for affiliates’ everyday business purposes — information about your creditworthiness
• Affiliates from using your information to market to you
• Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

(2) You may incur charges for data transfer depending upon your mobile phone data plan. Ascend will automatically re-enroll your Visa card(s) in the mobile location confirmation service if a replacement account number is issued for you.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
• Ascend has no affiliates

Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
• Ascend shares information with nonaffiliates including investment, insurance and other financial services companies.

Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
• Ascend shares information with nonaffiliated investment and insurance companies.