Help and Support

We're here to help. Below, you can search our FAQs, browse our blog, or report a lost or stolen card.

Lost or Stolen Card?

If your debit or credit card has been lost or stolen, let us know as soon as possible.

Regular Business Hours

Call 800-342-3086

After Business Hours

Call 800-250-9655


Search our FAQs using the form below.

How-To Blogs

Want to find out what's going on at Ascend, get the latest financial information or learn money dos and don'ts? It's all here.

Contact Us

If you can't find the answer to your question in the FAQ section or in our blog, contact us by filling out the form below.

Contact Branch

Find the branch nearest you by entering your ZIP code in the form below.

Contact Corporate Headquarters

Ascend Federal Credit Union

P.O. Box 1210

Tullahoma, TN 37388

Ascend Federal Credit Union

520 Airpark Dr.

Tullahoma, TN 37388