Important Notice

All Ascend locations will be closed December 25 for Christmas and January 1 for New Years.

Help and Support

We're here to help. Search our FAQs, browse our blog, or report a lost or stolen card.

Lost or Stolen Card?

If your debit or credit card has been lost or stolen, let us know as soon as possible.

Regular Business Hours

Call 800-342-3086

After Business Hours

Call 866-609-7654

FAQ

Search our FAQs using the form below.

Popular Questions

How do I view my account balances?What types of loans are offered through Ascend?How do I order checks?Do I have to live in Middle Tennessee to be a member of Ascend?

How-To Blogs

Want to find out what's going on at Ascend, get the latest financial information or learn money dos and don'ts? It's all here.

Popular Topics

Contact Us

Please contact us if you can't find the answer to your question in the FAQ section or in our blog.

By clicking submit, you agree to our Privacy Policy and expressly consent to receive calls and messages (including SMS and text) from us, our affiliates, marketing partners, agents, and others at the telephone number and/or email address provided above or that you may provide in the future (message and data rates may apply).

Contact Branch

Find the branch nearest you by entering your ZIP code in the form below.

Contact Corporate Headquarters

Ascend Federal Credit Union

P.O. Box 1210

Tullahoma, TN 37388

Ascend Federal Credit Union

520 Airpark Dr.

Tullahoma, TN 37388

Phone

800-342-3086