Important Notice

Fake messages from Ascend reported. If you suspect fraudulent activity, call 800-342-3086. Stay fraud aware.

How do I dispute a charge on my account?

We must be made aware of disputed or fraudulent/unauthorized transaction within 60 days of that month’s statement date. A dispute is processed depending on the method used to clear the original transaction. Please contact us by phone at 800-342-3086 or in person for additional assistance.

View All FAQs