Important Notice

All Ascend locations are closed Thursday, Dec. 25 for Christmas and Thursday, Jan. 1 for New Year’s.

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How do I dispute a charge on my account?

We must be made aware of disputed or fraudulent/unauthorized transaction within 60 days of that month’s statement date. A dispute is processed depending on the method used to clear the original transaction. Please contact us by phone at 800-342-3086 or in person for additional assistance.

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