Important Notice

Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.

Credit Cards | Security

How do I report fraudulent activity on my credit card?

To report fraudulent activity on your credit card, please call 888-918-7313 or you may call the credit union at 800-342-3086.

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