Frequently Asked Questions
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- Does it cost anything to join Ascend?
After your eligibility is determined, all it takes is $5.00 to open a savings account. That represents one share of the credit union, which makes you more than a customer; you're a member/owner. We make opening an account easy. If you join through The Nature Conservancy (TNC) and are not currently a member of their organization, you may make a $25.00 minimum donation to the Conservancy at any Ascend financial center and immediately become eligible to join Ascend.
- Who can join Ascend?
As a multiple common bond credit union with limited membership, Ascend serves many occupational and associational groups. Membership eligibility can be determined in one of the following ways: Relationship with immediate family or household members, Employment/Affiliation, Underserved Areas, and The Nature Conservancy, Tennessee Chapter (TNC). To find out how you are eligible to join, visit our Eligibility page.
- Do I have to live in Middle Tennessee to be a member of Ascend?
No. We have members all over the world. And as long as you maintain $5 in your savings account, you will be a member of Ascend.
- How do I add credit score monitoring to my online banking dashboard and mobile app?
Login to Ascend Online banking
Desktop: Click on the “Your Credit Score” widget on your online banking dashboard.
App/Mobile: Switch from the “Accounts” tab to the “Dashboard” time. Then scroll down and choose “Your Credit Score”
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