Important Notice

Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.

What does Right Time Payment mean?

Payments made through digital banking will show as a Right Time Payment and will adjust your available balance immediately. However, you will not see the payment post to your balance for 1-2 business days depending on if the payment was made before 4 p.m. Monday through Friday.

View All FAQs