Important Notice

Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.

What are payment notes?

When scheduling a payment, you can add a note by clicking on the Note drop-down prior to clicking the Review Payment button. If we send the payment by check, we will include this note on the check. We will always print your name and account number on a check whether you provide a note or not. If we send your payment electronically, any note you input will not be included in the payment instructions.

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