Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.
Card Controls allow you to set up rules for when a purchase should or should not go through on your debit and credit card(s). You can also place a temporary suspension on your card(s) in the event you cannot find them, then simply turn it off once it's back in your possession.
