What alerts are available for credit cards?
You can set alerts for locations, merchant types, transaction types and spend limits.
Location Alerts: To set a Location alert, login to online banking or the mobile app, select your credit card>Card Services>Advanced Card Alerts.
My Regions: Sends an alert when your credit card transaction occurs at an in-store merchant outside of the regions specified. To set, select Alert me when In-Store transactions occur outside my region and slide the bar to the right to activate, tap the Plus icon next to Add Region, search for your region and click “Add.” Up to 5 regions may be selected.
Ex. The cardholder selects Tennessee and Alabama as approved regions since they travel there frequently. A transaction takes place in California.
International: Sends an alert when a credit card transaction takes place at an in-store merchant outside the cardholder’s country of residence. To set, select Alert me when there are In-Store International transactions and slide the bar to the right to activate.
Ex. The cardholder lives in the US, but a transaction takes place in Great Britain.
Merchant Type Alerts: To set, select Alert me for these type(s) of merchant transactions and slide the bar to the right to activate and select the merchant type(s) you’d like to be alerted for, including: Department Store, Gas Station, Household, Restaurant, Age Restricted, Entertainment, Grocery, Personal Care, Travel, or Other.
Alert Type | Description |
Department Store | Includes clothing, accessories, office supplies, electronics, etc. |
Entertainment | Incudes amusement parks, movie theaters, arcades, etc. |
Gas Station | Includes fuel dispensers, warehouse club gas, etc. |
Grocery | Includes supermarkets, bakeries, butchers, etc. |
Household | Includes utilities, contracted services like electricians, plumbers and A/C repair, etc. |
Personal Care | Includes drug stores, pharmacies, health professionals, etc. |
Restaurant | Includes diners, fast-food, cafeterias, etc. |
Travel | Includes airlines, car rental, hotels, etc. |
Age Restricted | Includes liquor stores, smoke shops, casinos, adult stores, etc. |
Other | Purchases at other merchants |
Transaction Type Alerts: To set, select Alert me for these type(s) of transactions and slide the bar to the right to activate and select the transaction type(s) you’d like to be alerted for, including: In-Store, eCommerce, Mail/Phone Order, Auto Pay, ATM or Other.
Alert Type | Description |
In-Store | Includes department stores, pharmacies, other retail stores, etc. |
eCommerce | Includes online bill payment, online shopping, etc. |
Mail/Phone Order | Includes catalog shopping, travel agent payments, etc. |
Auto Pay | Includes automated bill payment, monthly suspense payments, etc. |
ATM | Includes bank ATMs, vendor ATMs, cash advance, etc. |
Other | Includes other cases outside of standard types |
Spend Limit Alerts: To set, select Alert me when I exceed the following spending limits and slide the bar to the right to active, set your limit by either transaction amount or per month amount and click save.