Frequently Asked Questions
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- Is there a maximum balance limit for earning the higher dividend rate with an Interest Earning Checking account?
Yes, you can earn the higher dividend rate on balances up to $15,000. Balances exceeding $15,000 will earn our regular dividend rate. For current rate information, please visit our Rate Dashboard.
- Can I have both an Interest Earning or Rewards Checking account simultaneously?
No. You can only have one or the other. However, you can have up to four (4) additional Free Checking accounts.
- What is considered a qualifying purchase for the cash back reward?
Qualifying purchases are Point of Sale (POS) purchases. Payment transactions, money transfers to non-financial institutions (such as person-to-person), tax payments and fraudulent purchase transactions are excluded. Exclusions are subject to change.
- Is there a minimum dollar amount per purchase to qualify for the cash back?
Yes, purchases must be $5 or more to qualify for cash back.
- When will the cash back be credited to my account?
Cash back will be calculated at month end on net purchases (after deducting any credits or returns) and applied to your checking account on the first business day of the following month.
- Is there a limit to the amount of cash back I can earn with a Rewards Checking account?
Yes. You can earn a maximum of $250 per month in cash back rewards.
- When do fees apply to an inactive account?
Accounts will incur a monthly $5 fee after 18 months of inactivity. An inactive account is one where there has been no transaction activity, such as deposits, withdrawals, or transfers, during an 18 month period. Dividend deposits are not considered account activity.