Important Notice

Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.

Online Bill Pay

How do I turn off an automatic payment?

Locate the Payee, select the Update Recurring Payment option to Cancel the series, or go through similar steps from the Scheduled Payments area.

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