Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.
The next time you call Ascend, a representative will offer enrollment to you. To enroll, you will give Ascend consent to record the rest of your call and register your voice, and then Voice Authentication will be used on future calls.
