How can I setup Card Controls in the Ascend App?
Log in to online or mobile banking and select your credit card from the list of accounts, then click “Card Services.” Under this area, you’ll be able to disable or enable your credit card, request a new card, submit a travel notice, manage card alerts and card controls. All card alerts and notifications will be delivered to your phone number. If the phone number is unavailable, they will be sent to your email address.
To review your contact information in online banking, go to Menu>Settings>Profile. You will be able to see the primary/secondary emails on file, as well as, all phone numbers.