Important Notice

Due to a system upgrade, wire service will be unavailable July 12. Recurring wires will need to be reactivated July 14.

Do you offer refunds on ATM service fees?

Use your Ascend debit or ATM card for surcharge-free transactions at more than 55,000 ATMs worldwide in the Allpoint Network. If you’re at an Allpoint Network ATM and receive a request to accept a surcharge, press “yes” to proceed with the withdrawal. Don’t worry – that fee will be automatically refunded. If you believed you received a fee in error, contact us here or call 800-342-3086. To find the surcharge-free ATM location nearest you, visit our Branch/ATMs page.

View All FAQs