Do you offer refunds on ATM service fees?

Use your Ascend debit or ATM card for surcharge-free transactions at select Speedway, Walgreens, Kroger, Costco, and CVS stores in the Allpoint network throughout Middle Tennessee; at any Easy Street network ATM in East Tennessee; or at more than 50,000 ATMs worldwide in the Allpoint network. If you’re at an Allpoint network ATM and receive a request to accept a surcharge, press “yes” to proceed with the withdrawal. Don’t worry – that fee will be refunded. Visit our contact us page or call 800-342-3086 to request your fee refund. For a complete list of surcharge-free ATM locations, visit our Branch/ATMs page.

View All FAQs