Do you offer refunds on ATM service fees?

Use your Ascend debit or ATM card for surcharge-free transactions at more than 55,000 ATMs worldwide in the Allpoint Network. If you’re at an Allpoint Network ATM and receive a request to accept a surcharge, press “yes” to proceed with the withdrawal. Don’t worry – that fee will be automatically refunded. If you believed you received a fee in error, contact us here or call 800-342-3086. To find the surcharge-free ATM location nearest you, visit our Branch/ATMs page.