Official Rules

Ascend Alerts via SMS provides members with credit union alerts, reminders, system maintenance notifications, authentication codes, and special offers or promotions.

SMS/Text message examples:

ASCENDFCU: You could win a year of free concert tickets by making everyday purchases. Learn more: [LINK]

ASCENDFCU: Excited to announce that members can now send money with Zelle. Fast. Safe. Easy. Learn more: [LINK]

While Ascend will not charge you for text messages, Message and Data Rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to memberservice@ascend.org.

When you opt-in to the service, we will send you an SMS message to confirm your signup. You can cancel this service at any time. Just reply with "STOP" to any message. After you send the message "STOP", we will send you a reply message to confirm that you have been unsubscribed.

If at any time you forget what keywords are supported, just reply "HELP" to any message. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Ascend is not liable for delayed or undelivered messages.

We are able to deliver messages to the following mobile phone carriers:

AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

If you have any questions regarding privacy, please read our Privacy Policy.

NO PURCHASE IS NECESSARY TO ENTER OR WIN. PURCHASING PRODUCTS OR SERVICES FROM ASCEND FEDERAL CREDIT UNION WILL NOT IMPROVE YOUR CHANCES OF WINNING. EACH ENTRY HAS AN EQUAL CHANCE OF WINNING.

The "2025 Youth Month Sweepstakes" (Sweepstakes) begins at 9:00 AM Central Daylight Time (CDT) on April 1, 2025, and ends at 4:59:59 PM CDT (Entry Deadline) on April 30, 2025 (Sweepstakes Period). By entering this Sweepstakes, entrants accept and agree to be bound by these Official Rules. Sweepstakes void where prohibited by law.

WHO MAY ENTER: The Sweepstakes is open to prospective and current members of Ascend who are aged 17 and younger. Entrants under the age of 18 must have his/her parent’s or legal guardian’s consent to enter. Ascend Federal Credit Union employees, officials, and members of their immediate families and household members of each (whether related or not) are not eligible to participate in the Sweepstakes. Business entities are not eligible to participate. Sweepstakes is void in Puerto Rico, U.S. territories and possessions outside of the United States, and where restricted or prohibited by law. All federal, state and local laws and regulations apply.

HOW TO ENTER: You will automatically receive one entry into the Sweepstakes when you open a new primary youth account OR make a deposit of at least $10 to an existing youth account during the Sweepstakes Period. Entries must be processed by the Entry Deadline to qualify. Maximum number of entries allowed during the Sweepstakes Period via this method of entry is one. Information collected during the account opening (name, address, email, phone number) will be used for account maintenance, official credit union communications, and marketing communications. See our Privacy Policy for more information.

Alternative Method of Entry (AMOE): Visit any Ascend branch and fill out a paper entry form. Maximum number of entries allowed during the Sweepstakes Period via AMOE is one per person. Ascend will not verify receipt of entries for entrants. All entries submitted become the sole property of Ascend and will not be returned. Sponsor is not responsible for lost, late, misdirected, illegible, or damaged AMOE entries. All paper entries must be received by the Entry Deadline to qualify.

Prize/Approximate Retail Value (ARV): The prize is one Safari Set membership to The Nashville Zoo at Grassmere (“Prize”). The ARV of the Prize is limited to $265. No transfer, substitution or cash equivalent permitted by Winner. Sponsor reserves the right, in its sole discretion, to substitute the Prize with one of comparable or greater value. Winner is responsible for all costs and expenses not specifically stated as being included herein including, but not limited to, taxes and all personal costs and expenses. Sponsor makes no warranties with regard to the Prize. In the event of any difference between the stated ARV and the actual cost of the Prize, no refund or payment for any difference will be provided. No refund or value will be provided if a Prize is not or cannot be used or is otherwise declined.

Prize Drawing: One Winner will be selected on May 5, 2025, at approximately 2:00 PM CDT by random drawing from all eligible entries received during the Sweepstakes Period and will be contacted by phone and/or email. The Winner will be notified within three business days of the drawing. If Sponsor is unable to receive personal confirmation from a Winner of being selected as a Winner within three business days from the first notification attempt, or if a Winner (i) is found to be ineligible, or (ii) fails to comply with the Official Rules, the Prize will be forfeited and an alternate potential Winner may be selected from among all remaining eligible entries. This process will continue until a Winner is confirmed. The Prize will be fulfilled digitally (via email) within 30 days of receiving confirmation from the Winner. Odds of winning are based upon the number of total entries received.

Publicity: By submitting an entry, Winner grants to Sponsor, its agents and others working on their behalf the right to publish the Winner's name and likeness, including voice, in Ascend’s advertising in any media, without additional compensation, unless otherwise prohibited by law.

Conditions of Participation and Limitations of Liability. Entrants agree to be bound by these rules and all decisions of the Sponsor, whose decisions will be final. If, for any reason, the fairness or integrity of the Sweepstakes becomes compromised, Sponsor reserves the right to terminate or modify the Sweepstakes, and to disqualify any individual who tampers with the entry process or the administration of the sweepstakes. Each entrant agrees to release, discharge, indemnify, and hold harmless the Sponsor and its parent companies, affiliates, directors, officers, employees, and agents, from any claims due to any injuries, damages, or losses to any person (including death) or property, resulting in whole or in part from acceptance or use of the Prize, or participation in the Sweepstakes. Sponsor and its parents, subsidiaries and affiliated companies, advertising, promotion or production agencies and all of their respective officers, directors, representatives, agents and employees are not responsible for lost, late, delayed, inaccurate, incomplete, or misdirected entries, or for electronic, network or computer failures or malfunctions, lost or unavailable network connections, or failed, incomplete, garbled or delayed computer transmissions that may limit an entrant’s ability to participate in this Sweepstakes, or for other hardware, software or technical errors of any kind, including, without limitation, errors or difficulties which may occur in connection with the administration of the Sweepstakes, the processing of entries, or with respect to any Sweepstakes‐related materials. Sponsor is not responsible for lost, stolen or misdirected shipments.

Entrants waive any right to claim ambiguity with regard to the mechanics of the Sweepstakes or the interpretation of the Official Rules. Sponsor is not responsible for incorrect information caused by printing, technical, or human errors which may occur during the Sweepstakes. Sponsor assumes no responsibility for errors, omissions, interruptions, deletions, defects, delays, or the theft, loss, or destruction of entries. If, for any reason, the Sweepstakes is not capable of being conducted as planned because of tampering, intervention, fraud, technical failures, or any other reason (each an “Intervening Cause”), which affects the security, fairness, or proper execution of the Sweepstakes, Sponsor reserves the right to modify or cancel the Sweepstakes if prior to the end of the Sweepstakes Period, or otherwise award the Prize through a drawing from all eligible entries received which, in Sponsor’s opinion, were not affected by the Intervening Cause. All claims, judgments and awards shall be limited to actual out‐of‐pocket costs incurred but in no event attorney fees. Entrants waive any claim for punitive, incidental or consequential damages. With regard to the Prize awarded, Sponsor makes no express or implied warranty of merchantability or fitness for a particular purpose. Void where prohibited.

Disputes. All disputes arising under these Official Rules, or the rights and obligations related to the Sweepstakes, shall be governed by, and construed in accordance with, the laws of the State of Tennessee, without giving effect to any choice of law or conflict of law rules, and the federal courts or state courts located within Coffee County, Tennessee, shall have exclusive jurisdiction over the matters herein.

Rules Request. A copy of these Official Rules may be obtained at any Ascend location or by sending a request via email to mktg@ascend.org prior to the Entry Deadline.

Winner’s List. For the names and addresses (city and state only) of the Winners, send a self‐addressed stamped envelope postmarked by May 30, 2024, to Ascend Federal Credit Union, Marketing Dept., 520 Airpark Drive, Tullahoma, Tennessee 37388.

Sponsor. The sole sponsor of this promotion is Ascend Federal Credit Union, 520 Airpark Drive, Tullahoma, Tennessee 37388.

NO PURCHASE IS NECESSARY TO ENTER OR WIN. PURCHASING PRODUCTS OR SERVICES FROM ASCEND FEDERAL CREDIT UNION WILL NOT IMPROVE YOUR CHANCES OF WINNING. EACH ENTRY HAS AN EQUAL CHANCE OF WINNING.

The "2025 TN Tech employee spring celebration Sweepstakes" (Sweepstakes) begins at 12:00 AM Central Standard Time CST on 5/22/2025 and ends at 11:59:59 PM CST (Entry Deadline) on 5/22/2025 (Sweepstakes Period). By entering this Sweepstakes, entrants accept and agree to be bound by these Official Rules. Sweepstakes void where prohibited by law.

WHO MAY ENTER: Entrants must be at least 18 years of age, have valid U.S. government issued identification and valid tax identification number. Ascend Federal Credit Union employees, officials, and members of their immediate families and household members of each (whether related or not) are not eligible to participate in the Sweepstakes. [Business entities are not eligible to participate.] Sweepstakes is void in Puerto Rico, U.S. territories and possessions outside of the United States, and where restricted or prohibited by law. All federal, state and local laws and regulations apply.

HOW TO ENTER: There is NO PURCHASE NECESSARY to participate in the Sweepstakes. A purchase does not increase your chances of winning. You will automatically receive one entry into the Sweepstakes when you complete an online entry form during the Sweepstakes Period. Entries must be processed by the Entry Deadline to qualify. Maximum number of entries allowed during the Sweepstakes Period via this method of entry is one.

Alternative Method of Entry (AMOE): Complete a paper entry form onsite at the event. Maximum number of entries allowed during the Sweepstakes Period via AMOE is one per person. Ascend will not verify receipt of entries for entrants. All entries submitted become the sole property of Ascend and will not be returned. Ascend is not responsible for lost, late, misdirected, illegible, or damaged AMOE entries. All paper entries must be received by the Entry Deadline to qualify.

Prize/Approximate Retail Value (AVR): The Prize is one $75 concert cash code. The ARV of the Prize is $75. 10 winners will be chosen in a random drawing on or by 5/27/2025 and contacted by phone and/or email. Odds of winning are based upon the number of entries. If the prize remains unclaimed after 12:00 AM on 5/31/2025 or the winner does not meet eligibility qualifications, a second random drawing will be held. The Prize will be sent automatically to the Winners’ email address. No transfer, substitution or cash equivalent permitted by winner. Ascend reserves the right, in its sole discretion, to substitute the Prize with one of comparable or greater value. Winner is responsible for all costs and expenses not specifically stated as being included herein including, but not limited to, taxes and all personal costs and expenses. Ascend makes no warranties with regard to the prize package. In the event of any difference between the stated ARV and the actual cost of the Prize, no refund or payment for any difference will be provided. No refund or value will be provided if a Prize is not or cannot be used or is otherwise declined.

Prize Drawing: The Winners will be selected on 5/27/2025 at approximately 5:00 PM CST by random drawing from all eligible entries received during the Sweepstakes Period. The prizes shall be provided to the Winners within 45 days of the drawing.

The calculation of the odds of winning is dependent upon the number of eligible entries received.

Notification of Winner: The Winners will be notified by phone and/or by e-mail within five business days of the Prize Drawing. If Sponsor is unable to receive personal confirmation from a Winner of being selected as a Winner within three days from the first notification attempt, or if a Winner (i) is found to be ineligible, or (ii) fails to comply with the Official Rules, the Prize will be forfeited and an alternate potential winner may be selected from among all remaining eligible entries. This method may continue until a Winner is confirmed.

Publicity: By submitting an entry, Winner grants to Ascend, its agents and others working on their behalf the right to publish the Winner's name and likeness, including voice, in Ascend’s advertising in any media, without additional compensation, unless otherwise prohibited by law.

Conditions of Participation and Limitations of Liability: Entrants agree to be bound by these rules and all decisions of Ascend, whose decisions will be final. If, for any reason, the fairness or integrity of the Sweepstakes becomes compromised, Ascend reserves the right to terminate or modify the Sweepstakes, and to disqualify any individual who tampers with the entry process or the administration of the sweepstakes. Each entrant agrees to release, discharge, indemnify, and hold harmless Ascend and its parent companies, affiliates, directors, officers, employees, and agents, from any claims due to any injuries, damages, or losses to any person (including death) or property, resulting in whole or in part from acceptance or use of the Prize, or participation in the Sweepstakes. Ascend and its parents, subsidiaries and affiliated companies, advertising, promotion or production agencies and all of their respective officers, directors, representatives, agents and employees are not responsible for lost, late, delayed, inaccurate, incomplete, or misdirected entries, or for electronic, network or computer failures or malfunctions, lost or unavailable network connections, or failed, incomplete, garbled or delayed computer transmissions that may limit an entrant’s ability to participate in this Sweepstakes, or for other hardware, software or technical errors of any kind, including, without limitation, errors or difficulties which may occur in connection with the administration of the Sweepstakes, the processing of entries, or with respect to any Sweepstakes‐related materials. Ascend is not responsible for lost, stolen or misdirected shipments. Entrants waive any right to claim ambiguity with regard to the mechanics of the Sweepstakes or the interpretation of the Official Rules. Ascend is not responsible for incorrect information caused by printing, technical, or human errors which may occur during the Sweepstakes. Ascend assumes no responsibility for errors, omissions, interruptions, deletions, defects, delays, or the theft, loss, or destruction of entries. If, for any reason, the Sweepstakes is not capable of being conducted as planned because of tampering, intervention, fraud, technical failures, or any other reason (each an “Intervening Cause”), which affects the security, fairness, or proper execution of the Sweepstakes, Ascend reserves the right to modify or cancel the Sweepstakes if prior to the end of the Sweepstakes Period, or otherwise award the Prize through a drawing from all eligible entries received which, in Ascend’s opinion, were not affected by the Intervening Cause. All claims, judgments and awards shall be limited to actual out‐of‐pocket costs incurred but in no event attorney fees. Entrants waive any claim for punitive, incidental or consequential damages. With regard to the Prize awarded, Ascend makes no express or implied warranty of merchantability or fitness for a particular purpose. Personal information provided to participate in the Sweepstakes is subject to Ascend’s Privacy Policy found at ascend.org and these Official Rules. Void where prohibited.

Disputes: All disputes arising under these Official Rules, or the rights and obligations related to the Sweepstakes, shall be governed by, and construed in accordance with, the laws of Tennessee, without giving effect to any choice of law or conflict of law rules, and the federal courts or state courts located within Coffee County, Tennessee, shall have exclusive jurisdiction over the matters herein.

Rules Request: A copy of these Official Rules may be obtained by writing to Ascend Federal Credit Union, Business Development Dept., 520 Airpark Drive, Tullahoma, Tennessee 37388 or by sending a request via email to tprice@ascend.org prior to the Entry Deadline.

Winner’s List: For the names and addresses (city and state only) of the Winners, send a self‐addressed stamped envelope postmarked by 12/31/2025 to Ascend Federal Credit Union, Business Development Dept., 520 Airpark Drive, Tullahoma, Tennessee 37388.

Sponsor: The sole sponsor of this promotion is Ascend Federal Credit Union, 520 Airpark Drive, Tullahoma, Tennessee 37388.