Important Notice

Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.

Digital Banking

What if my deposit never appears in my account?

If there were problems processing your deposit, a decline notification will be sent through email detailing the reasons your deposit could not be accepted. Once you have corrected any errors, you can attempt the deposit again through the app.

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