Important Notice

Fake messages from Ascend reported. If you suspect fraudulent activity, call 800-342-3086. Stay fraud aware.

What if I did not receive my decline email?

You will need to check your spam or junk mail folder to see if the email was rejected as spam. If you're unable to locate the email, please call 800-342-3086 to check the status of your deposit. You will also need to verify the email address on file within online banking by clicking My Settings and Update Email Options.

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