Important Notice

All Ascend locations will be closed Thursday, November 28 for Thanksgiving.

What if I did not receive my decline email?

You will need to check your spam or junk mail folder to see if the email was rejected as spam. If you're unable to locate the email, please call 800-342-3086 to check the status of your deposit. You will also need to verify the email address on file within digital banking by clicking My Settings and Update Email Options.

View All FAQs