Important Notice

Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.

Digital Banking

If my deposit is declined, can I take the check to an office for deposit?

Yes. You can take the check and a copy of the decline email to your local Ascend branch to complete the deposit. Many of our ATMs also accept deposits. For a list of ATMs, click here.

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