Important Notice

Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.

How do I opt-out of Online Statements?

To change your opt-in settings, visit the digital banking menu. Select Documents & Statements. Members can toggle Online Statements on or off at their pleasure. For paper statements, a $1 fee applies for each statement, but this fee is waived for members 65 years of age and older and 17 years of age and younger.

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