Important Notice

Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.

Can I use my contactless card if I don’t see the contactless symbol on the terminal?

Yes. If you don’t see the contactless symbol you can still use your Ascend debit or credit card just as you always have by either swiping your card or inserting to have the chip read.

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