Important Notice

Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.

Digital Banking

Can I reorder or rearrange my accounts?

Yes.

  • Log in to online banking at ascend.org from a computer or a mobile browser
  • Click My Settings within the account widget
  • Scroll down to Other Settings and select the Rename & Hide Your Accounts option
  • Click on the icon by the share/loan to drag the account up or down in the list
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