Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.
Yes, you can create "nicknames" for your accounts. Select the account you would like to edit. Choose details at the top. At the bottom of the screen under "Account Nickname", select the pencil icon and you can edit the account name.
