Important Notice

Fraudsters may spoof Ascend's phone number to make it appear that Ascend is calling. Never share personal or account information in response to an unexpected call, text, or email. If you receive a suspicious communication, do not respond. Instead, call 800-342-3086 to verify the communication. View more fraud prevention tips.

Can I create my own password that is easy for me to remember?

Yes. For password security, passwords must be 8-32 characters long and must include at least one uppercase letter, one lowercase letter, one number and one special character.

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