The Benefits of Ascend Membership
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Take advantage of your Ascend membership. For questions, stop by your local branch or call us at 800-342-3086.
Entrusting your money with the right financial institution can make all the difference when you’re trying to reach your financial goals. We’re proud to be our members’ partner through all of life’s important events.
Credit unions like Ascend put our members first in every instance because we’re not-for-profit, member-owned financial institutions. When you join Ascend, you aren’t just another account number; you’re joining a community. We work every day to reward our members with:
Member-focused service – Being member-owned means every decision made at Ascend is centered around our members and helping them be successful financially. We reinvest our profits back into our members in the form of lower loan rates, higher deposit rates, and an annual member return that we have given out for more than 20 consecutive years.
Expanded hours – We have expanded teller service hours in most of our branch drive-ups. Members can get help from a local teller at a drive-up ITM from 7 a.m. to 7 p.m., Monday – Saturday. The machines can also be used as self-service ATMs 24/7.
Local assistance – Every time you interact with an Ascend representative, they’ll be assisting you from right here in Middle Tennessee. Plus, most of our loans are serviced locally, so if you have a question, you can speak to someone in your area.
Financial education resources – We are committed to teaching our members how to be successful financially. We have financial education resources available on our website, and we offer free financial health checkups virtually and in-branch. In these meetings, a Certified Financial Counselor will help you develop a personalized plan that matches your goals. Schedule a financial health checkup at ascend.org/schedule.
Banking anywhere, anytime – The Ascend mobile app gives you access to your accounts wherever you are. In the app, you can easily transfer money, set up account and fraud alerts, schedule payments, monitor your credit score with SavvyMoney, or even speak to a local Ascend representative if you have any questions.
Exclusive benefits – Members who open Ascend High-Yield and Rewards Checking accounts are eligible to sign up for exclusive access to benefits like telehealth services, fuel savings, and mobile phone protection, and more.
We’re so appreciative of all our members and the trust they put in us to be their financial partner. We hope you’ll take advantage of the great benefits you get from being a member, and if you have any questions, stop by your local Middle Tennessee branch or call us at 800-342-3086.
Ascend is federally insured by NCUA.