blue field with tech items

System Upgrade Information

Improving member service is something Ascend continually strives for. As a result, we will be upgrading our internal operating system beginning at 6 p.m. on Friday, Feb. 14. The upgrade is scheduled to be completed by normal hours of business on Tuesday, Feb. 18.



We have carefully selected a new system that will support the service you experience today as well as lay the groundwork for future products and services.


You will be able to use your debit, credit and ATM cards to make purchases and withdrawals during the downtime; however, there will not be access to account balances or the ability to transfer funds.


Below are steps to assist you in preparing for the downtime. We appreciate your patience as we upgrade our system, and thank you for your membership.