Important Notice

Due to a system outage, appointment scheduling is currently unavailable. All of our locations are open and ready to serve you. We appreciate your patience as we work to restore the service.

What if I’m not able to visit a branch?

You can bank virtually anywhere, anytime with the Ascend mobile app,, and STAR phone banking. If you need cash, there are more than 55,000 fee-free ATMs that you can access using your Ascend debit/ATM card. We also offer 24/7 phone support. You can call 800-342-3086 with account questions 24 hours a day, seven days a week, including holidays and weekends.

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