Important Notice

Fake messages from Ascend reported. If you suspect fraudulent activity, call 800-342-3086. Stay fraud aware.

What if I’m not able to visit a branch?

You can bank virtually anywhere, anytime with the Ascend mobile app,, and STAR phone banking. If you need cash, there are more than 55,000 fee-free ATMs that you can access using your Ascend debit/ATM card. We also offer 24/7 phone support. You can call 800-342-3086 with account questions 24 hours a day, seven days a week, including holidays and weekends.

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