Ascend Federal Credit Union Opens New Financial Center On Clark Boulevard
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Ascend Federal Credit Union has opened a completely new financial center at 1250 W. Clark Blvd.
This new financial center was rebuilt on the same property that housed the old facility. The new building maximizes space and reflects the updated Ascend brand.
The new financial center features Ascend’s Personal Assistance Service System, or PASSport, which is groundbreaking technology that connects credit union members with Ascend tellers via video and touchscreen.
The new Murfreesboro-Clark Boulevard facility forgoes Ascend’s customary teller pods for four PASSport units in its lobby and three in the drive-up. Tellers located at the credit union’s Corporate Headquarters in Tullahoma use PASSport to provide members with basic financial transactions. Staff is available at the financial center to assist members with lending and financial service needs.
“The Murfreesboro-Clark Boulevard location is a beautiful facility that boasts access to our latest innovations,” Ascend President and CEO Caren Gabriel said. “Facilities like this one that feature PASSport and a device bar will allow us to expand member convenience without sacrificing member service.”
With $1.795 billion in assets and more than 155,000 members, Ascend is the largest credit union in Middle Tennessee and one of the largest federally chartered credit unions in the United States. The National Association of Federal Credit Unions (NAFCU) selected Ascend as the 2015 Federal Credit Union of the Year. Ascend is federally insured by the NCUA. Membership is limited.
December 11, 2015