E-statements
E-statements are secure, convenient and environmentally friendly.
When you sign up for e-statements, you avoid the monthly paper statement fee.
By signing up for e-statements, you save the paper that would be used to print and mail your statement.
Because e-statements are password protected, they're safer than statements sent by mail.
We'll email you each month when your e-statement is ready.
To register for e-statements, log in to Online Banking and click Additional Services. Look in the Other Services column and select e-statements. Read the disclosure and click if you accept. You won’t see your e-statements immediately. If you register this month, you’ll still receive a paper statement. But your next statement will appear as an e-statement within online banking, and you’ll receive an email when it’s ready to view.
- How do I view e-statements?
When your statement is ready to view, simply login to online banking, scroll to Additional Services, select e-statements and click the PDF link for the month you wish to view.
- How do I set up e-statements?
In online banking, scroll to Additional Services, select e-statements and read and accept the disclosure. You will receive an email notification once your first statement is available to view.
- How do I opt-out of e-statements?
You can submit an email request, including your account number, to memberservice@ascendfcu.org, or provide a signed request within a financial center location or by mail.
- How long are statements available online?
The number of available statements will depend on when you registered for the service. The maximum number of statements is 13.
- What are the system requirements for downloading e-statements?
To view e-statements, you will need an updated version of Adobe Acrobat Reader. A link to the free Adobe download is available on the e-statement screen.
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There are three different ways to become a member.