E-statements
E-statements are secure, convenient and environmentally friendly.
When you sign up for e-statements, you avoid the monthly paper statement fee.
By signing up for e-statements, you save the paper that would be used to print and mail your statement.
Because e-statements are password protected, they're safer than statements sent by mail.
To register for e-statements, log in to Online Banking and click Additional Services. Look in the Other Services column and select e-statements. Read the disclosure and click if you accept. You won’t see your e-statements immediately. If you register this month, you’ll still receive a paper statement. But your next statement will appear as an e-statement within online banking.
- How do I view e-statements?
When your statement is ready to view, simply login to online banking, scroll to Additional Services, select e-statements and click the PDF link for the month you wish to view.
- How do I set up e-statements?
In online banking, scroll to Additional Services, select e-statements and read and accept the disclosure. You will receive an email notification once your first statement is available to view.
- How do I opt-out of e-statements?
You can submit an email request, including your account number, to memberservice@ascendfcu.org, or provide a signed request within a financial center location or by mail.
- How long are statements available online?
The number of available statements will depend on when you registered for the service. The maximum number of statements that are viewable is 24 months.
- What are the system requirements for downloading e-statements?
To view e-statements, you will need an updated version of Adobe Acrobat Reader. A link to the free Adobe download is available on the e-statement screen.
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